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Energy Poverty Advisory Hub
Project

STEP training material on energy poverty in 9 languages

Online training modules in 9 languages are available, as part of the STEP project, targeting frontline workers wishing to advise people to better control their energy bills and get out of energy poverty.

electricity meters


 These training modules include:

  • Basic knowledge about the energy sector and national energy policy context
  • How to identify consumers in energy poverty
  • National support schemes for energy poverty, and their accessibility
  • How to identity and access financial instruments for energy renovation
  • Energy efficiency tips for home dwellers
  • How energy contracts and consumer rights impact consumers in energy poverty

The training is available in Bulgarian, Czech, Eglish, Greek, Latvian, Lithuanian, Polish, Portuguese and Slovakian.