CASE - Centre d'Appui SocialEnergie

The project provides support to frontline social workers on issues related to energy, policy and advocacy on the right to energy.

The activities developed with a budget between 100.000 and 1M€ include:

• Training of frontline workers and and additional dedicated helpline by phone to support frontline workers (and individuals in some cases) to answer questions about socio-legal issues related to energy.
• Development of tools to help frontline workers in their support of individiduals and families.
• Development of collective projects with other organisations around the access to energy.
• Policy and advocacy for the realisation of the right to energy, based on the experience on the ground.

The project is a good practice of effective support of frontline workers, pluridisciplinary character of the team, effective policy and advocacy actions. It is the reference point for socio-legal issues related to energy and water in the region.

Main beneficiaries: the energy poor, frontline workers, low income, national/local authorities, policy makers and practitioners.

• 
  
• 
  Countries impacted:
  

  Belgium
• 
  Geographical scale:
  

  Regional and Local
• 
  Energy poverty phase:
  

  Implementation

  Planning

  Diagnosis
• 
  Intervention type:
  

  Transparency and information sharing

  Communication campaign

  Capacity building and training
• 
  Professionals involved:
  

  Social worker

  Researcher

  Technician
• 
  Partners involved:
  

  Bruxelles Environnement

  Fédération des Services Sociaux
• 
  Type of funding:
  

  Regional funds from Bruxelles Environnement (Public administration for the Environment and Energy in the Brussels-Capital Region)
• SDGs addressed: