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Energy Poverty Advisory Hub

Affordable Warmth Service

Policies and Measures

Changeworks' Affordable Warmth Service worked across Midlothian to support Melville Housing Association tenants to be warmer in their homes and to afford their energy bills. They worked to raise awareness of fuel poverty issues, and promote energy saving top tips.

A team of advisors and volunteers provide tailored in-depth support to improve energy efficiency, reduce energy costs and are specialists in resolving billing and debt issues.

  • Affordable Warmth Service
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  • Countries impacted
    Countries impacted:
    United Kingdom
  • Geographical scale
    Geographical scale:
    Regional and Local
  • Intervention level
    Energy poverty phase:
    Implementation
    Planning
  • Type of intervention
    Intervention type:
    Consumer Advice, protection and empowerment
    Data collection
  • Funding type
    Type of funding:
    Private funds by Melville Housing Association and local funds by Midlothian Council’s Poverty Grant
  • More information
    Website:
    Case website
  • SDGs addressed:
    SDG 1-No poverty SDG 3-Good health and well-being SDG 7-Affordable and clean energy




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