A New Way to Mitigate Energy Poverty: Lessons from the Transition Point ‘One-Stop Shop’ Pilot

The Transition Point pilot project is an initiative of the Calouste Gulbenkian Foundation in Portugal. Operating from a reused shipping container, Transition Point is a ‘one-stop shop’ that offers services to local populations, including advice on electricity and gas, information and support for home energy efficiency, and free energy assessments. It was implemented in the district of Setúbal, near Lisbon, between 2022 and 2023, in partnership with three other Portuguese entities: the Energy and Environment Agency of Arrábida (ENA), FCT- NOVA University of Lisbon’s Center for Environmental and Sustainability Research (CENSE) and the Association of Energy and Environment Agencies (RNAE). The initiative provides valuable pointers for projects working with hard-to-reach or vulnerable communities on energy issues. This report presents the key findings and takeaways from the pilot, from setting up to scaling impact and catalysing change.