Step 4 – Define the information you are going to collect relevant indicators and other sources

 Introduction to the methodology

4.1 Qualitative methods

Methodology to collect data

Process of an interview

Guided interview

Narrative interview

Expert interviews

Focus groups

Interviewing energy poor

 4.2 Quantitative methods

Characteristics of quantitative methods

Questionnaire design

Operationalisation

Scales

Types of studies

Practical tips

4.3 Experiences from the ground

 EPAH technical assistance to the city of Strasbourg, France