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Energy Poverty Advisory Hub

ENERSOC - On-line tool for social energy advice and energy management of households

National project
ENERSOC is an online tool that automatically develops a personalised energy diagnosis so that anyone who works in the social sphere can give advice about energy recommendations without having knowledge of energy efficiency, or energy supply contracting and rates. The tool has been developed as a result of our field experience in visits for diagnosis and advice point for helping more than 10.000 households to reduce their energy bills and improve comfort in their homes through the proposal of efficient consumption habits, measures of energy efficiency and adjustments in energy contracts, achieving an average saving of 26% in energy consumption. ENERSOC guides the user through the tool to carry out an energy diagnosis of vulnerable families by collecting and recording data on the socioeconomic situation of the families, the conditions and equipment of the house, energy consumption and the type of energy contract. The tools can be used from a personal computer as well as from a mobile phone, allowing its use in the home of the person being treated. Taking into account the data collected, ENERSOC automatically generates a personalised report with recommendations to reduce energy consumption and energy bills. The report makes recommendations on efficient consumption habits, on the optimisation of energy supply contracts and the application for the Social Bonus, and on micro-efficiency measures. ENERSOC is aimed at social entities and municipal social services that work with people at risk of energy poverty. It may also be of interest to other organizations that carry out corporate volunteering activities or act in the social sphere. With a budget between 5000 and 10.000€, the on-line tool has been developed as a result of field experience through visits for diagnosis and advice point for helping more than 10.000 households to reduce their energy bills and improve comfort in their homes through the proposal of efficient consumption habits, measures of energy efficiency and adjustments in energy contracts, achieving an average saving of 26% in energy consumption. The project analyses all data gather in field experience to automate recommendations from the same data collected in diagnosis. Useful links: Leaflet The project started in 2018 and is ongoing. Main beneficiaries: energy advisor, energy poor, frontline workers, low income It addresses the topics of: information and awareness, energy access and consumption, energy audits, energy efficiency, vulnerable consumers (disabled, students, tenants, public housing inhabitants)  
  • ENERSOC - On-line tool for social energy advice and energy management of households
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  • Countries impacted
    Countries impacted:
    Spain
  • Geographical scale
    Geographical scale:
    National
  • Intervention level
    Energy poverty phase:
    Diagnosis
  • Type of intervention
    Intervention type:
    Consumer Advice, protection and empowerment
  • Professionals
    Professionals involved:
    Technician
  • Funding type
    Type of funding:
    Private funds from ECODES, regional funds from the Aragon government_x000D_
  • SDGs addressed:
    SDG 7-Affordable and clean energy




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