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Energy Poverty Advisory Hub

Guichet Primes

Policies and Measures

The project Guichet Primes promoted the renovation of private buildings (predominantly apartments) through subsidies or loans with low rates (using regional and municipal public aids) in order to allow low income families to improve their comfort and the energy performance of their homes. 

The main elements of the project were to: 

  • motivate the locals to renovate their properties.
  • inform local citizens about public aids available for building renovations.
  • assist the candidates, for no fee and in a personal and friendly manner, throughout the renovation process, from project conception until the payments of the subsidies.
  • establish a municipal service of personal support in the renovation sector. To introduce attractive municipal subsidies (complementing the already existing regional ones).
  • introduce pre-payment of subsidies at the municipal level. 

The project’s budget for three years (2015-2017) was €800,000 to which regional subsidies given to the citizens need to be added. Contribution of the Bruxelles-Capitale region: €400,000.of the subsidies. The Guichet Primes was consulted 460 times throughout the 15 months, with an average of 4.3 interventions per property (out of 2,000interventions) with 84 properties affected so far. A total of 332 regional and municipal subsidies were given at a cost of €395,000 (of which €170,000 were municipal subsidies). 

  • Guichet Primes 
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  • Countries impacted
    Countries impacted:
    Belgium
  • Geographical scale
    Geographical scale:
    Regional and Local
  • Intervention level
    Energy poverty phase:
    Implementation
  • Type of intervention
    Intervention type:
    Financial mechanisms
  • Funding type
    Type of funding:
    Regional funds by Bruxelles-Capitale region provided half of the budget for 2015-2018 (400000€)
  • SDGs addressed:
    SDG 1-No poverty SDG 7-Affordable and clean energy




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